ElongaPlus membership

ElongaPlus is a subscription that provides users with full access to all Elonga app features.
Without an active subscription, measurements and advanced features cannot be used, and the membership can be reactivated at any time.

1. What ElongaPlus Includes

With an active membership, you get:

• access to all Elonga app features (Android/iOS),

• daily morning HRV measurement,

• a personalized movement plan,

• detailed statistics and analyses,

• ongoing app updates.

Without an active membership, the app is significantly limited and measurements cannot be performed.

2. What You Get When Buying the Sensor on the Official Website

Purchasing the Elonga sensor on elonga.com includes:

• the Elonga sensor + charger,

• a 5-year warranty on the sensor,

• access to customer support.

Membership activates automatically on the day the sensor is delivered.

3. Membership Options and Pricing in the App

Subscription plans available directly in the app:

• Monthly plan – 11,90 EUR per month (includes a 12-month minimum commitment)

• Annual plan – 78 EUR per year

• Two-year plan – 119 EUR every 2 years

4. Account and Membership Activation

After completing the order:

• you receive login credentials (username + temporary password) via email,

• download the Elonga app,

• log in and complete account setup.

5. Specifics of the Monthly Membership

The monthly plan includes:

• a 12-month minimum commitment,

• the exact end date visible in the app under Settings → ElongaPlus,

• a 30-day money-back guarantee from the moment the sensor is delivered.

• After 30 days, the commitment cannot be ended early.

6. Money-Back Guarantee

Elonga offers:

a 30-day period from the delivery of the sensor to withdraw and return the product without giving a reason.

7. What Happens When the Membership Expires

• You keep the sensor.

• Measurements and advanced features become unavailable.

• Membership can be reactivated at any time.

8. Sharing the Sensor Within a Household

The sensor can be shared, but each user must have their own account and their own active membership.

9. Membership as a Gift

If you want to gift the membership:

• login credentials can be transferred to the recipient’s email,

• simply contact customer support team.

10. Membership Management

All membership management happens directly in the Elonga app:

• plan changes,

• cancellations (the monthly plan must complete the 12-month commitment).